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What do the three different ordering buttons at the top of the page mean?
On the left there is a Google Wallet Buy Now button to quickly buy one item using Google Wallet. In the middle there is a Google Wallet Add to cart button if you wish to purchase more than one item together and save on shipping costs. Cart is only available to USA customers. On the right there is a PayPal Buy Now button to quickly buy one item using PayPal.
What does pre-order mean?
Pre-order means the item has to be ordered from the manufacturer and will take additional processing time.
How long does it take to receive a pre-ordered item?
Usually about 10-14 days, sometimes sooner. Please feel free to contact us at any time before or after you place your order for an estimated delivery date.
What does out of stock mean? Will that item come back in stock?
With authentic vintage items, there is usually only one in stock, and we will not receive more of that item. With retro items, we will probably get the item again in the future but it is currently out of stock with the manufacturer. Please contact us for more info.
Do you have a brick and mortar store? Do you have a store in my town?
We only sell through our online store.
How do I know if an item will fit me or which size to order?
Please see our page on sizes and measurements.
Do you have a phone number I can call if I have a question?
We do not currently offer phone support. Please use the contact us button above if you have a question. We will usually respond to all emails within 12-24 hours, sometimes sooner if it is during business hours (USA Eastern Time).
Can I place my order through phone, fax or email?
Our orders are processed safely and securely through Google Wallet or PayPal. Please use the buy buttons provided.
Is it safe to use my credit card to order online from PinupDresses?
Yes! Our orders are processed safely and securely through Google Wallet or PayPal. PinupDresses never sees, handles, stores or transmits your credit card information. If you don't currently have a Google Wallet account, signing up is easy, especially if you already have a Google account such as Gmail. For more information see our payments policy.
Can I make a purchase if I don't have an account with Google Wallet or PayPal and I don't want to create one?
Yes, click the Buy Now PayPal button on the item you wish to purchase and then on the payment page click the link in the middle of the page that says "Don't have a PayPal account? Pay with your debit or credit card as a PayPal guest".
What shipping service do you use?
We ship primarily using U.S. Postal Service (USPS) because it is the most cost-effective method. If you have any questions about shipping costs, methods, special requests, or need more information, please see our shipping policy or contact us.
Do you ship outside of the United States?
Yes, we ship to many countries worldwide. If you have any questions about shipping costs, methods, special requests, or need more information, please see our shipping policy or contact us.
What if I want to buy more than one item?
USA customers, you can use the Google Wallet cart feature to order more than one item and receive discounted combined shipping costs.
PayPal customers and international customers, please contact us with your email address, shipping address, and a detailed list of the items you would like to purchase *before you place your order* so we can send you a combined invoice.
Do you charge sales tax?
Orders with ship-to addresses in Florida will be charged sales tax of 6.0% on the full invoice amount.